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Quality issues with vehicle

Vroom - Quality issues with vehicle
I recently within the past month bought a 2019 chevy Silverado 1500 Ld/Lt and when I received the vehicle everything seemed perfect. Upon further analysis of the newly bought truck I realized the touch screen was not responding to touch so I called and made a quality...
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#4210624 Review #4210624 is a subjective opinion of poster.
Preferred solution
Problem resolved paid in full

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Payoff info1

I want to pay off my car now. I have been making payments on my 2016 Hyundai Sonata limited ever since I bought it several months ago
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#4365195 Review #4365195 is a subjective opinion of poster.
Location
Bend, Oregon

They lead us to believe we would get delivery on a vehicle never happened!!! lied to us and we paid cash!!!!!!!!!

They really do not produce they claim one thing and do not produce so disappointing!!! Lied to us every day!!!
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#4145442 Review #4145442 is a subjective opinion of poster.
Location
Pembroke, North Carolina

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7 day guarantee

1.0
Vroom - 7 day guarantee
I purchased a 2018 Camry that had apparent damage they failed to report. So when I got the Camry and figured out that they didnt tell me about the windshield issue, and the sensor that is in the windshield wasnt working as it should. I decided that since I have 7 days to let them know. Ill do it. Well I did, and now that I have the time to get it replaced and recalibrated, they say I didnt let them know in the 7 days after I got the car so they wont pay for it. The total cost to have the job done correctly is like 850 or 900

User's recommendation: Don’t shop here.

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#4131928 Review #4131928 is a subjective opinion of poster.
Location
Tifton, Georgia
Preferred solution
Same car newer and lesser miles, or lower my interest

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Rotten tires

Vroom - Rotten tires
I was sold a car 2012 Camaro and the tires i was told were new and were replaced. all the tires are rotten and the tire guard for the engine fell out almost caused a accident. i want vroom to replace these tires or buy this vehicle back or im not going to pay the loan and the car can go back its not drivable

User's recommendation: sstay away.

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#4117211 Review #4117211 is a subjective opinion of poster.
Pros
  • Rip off
Preferred solution
Full refund

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Customer service needs to be renamed to people who dont care!

1.0
was told twice from title and registration that i could get another temp tag if i needed and now that i need one they are telling me they cant give me one. so now i cant drive my car till my tags and registration come in and they cant even tell me when that will be. so im beyond pissed consumer!!!
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#2273786

ditto

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#4070103 Review #4070103 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Title

I just dont understand how this company can just *** pepole out of ther cars and money and the goverments doing nothing abought it..smh..

User's recommendation: Dont bye online cars,,, frome any company,,dealership only.

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#3967718 Review #3967718 is a subjective opinion of poster.
Location
Pine City, Minnesota

Delivery status

I called this morning because there has been no communication with delivery services I have been waiting for over two weeks from IBM and nothing they keep giving me a date and still nothing and Im sitting here waiting and waiting but theres still nothing so hopefully you can get back to me always a straight up answer because this is really frustrating
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#3940222 Review #3940222 is a subjective opinion of poster.
Location
Corpus Christi, Texas
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Warn Others

1.0